Privacy Policy

Last updated: October 14, 2026

Fluid Dynamics LLC d/b/a Fluid Biologics ("Fluid Biologics," "we," "us") operates https://fluid-biologics.biz (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

• Information you give us: name, business name, job title, email, phone number, mailing address, and anything you submit in a contact, quote, or sample request form or in messages to us.
• Information collected automatically: IP address, browser and device type, pages viewed, referring pages, and approximate location, collected through cookies and similar technologies.
• Business records: if you become a customer, we keep order, billing, shipping, and support records.

2. How We Use Information

• To respond to inquiries and provide quotes, samples, products, and support.
• To process orders, invoices, and payments.
• To send service messages and, where you have agreed, marketing messages.
• To operate, secure, and improve the Site and our products.
• To comply with legal obligations and enforce our agreements.

3. Text Messaging (SMS)

If you give us your mobile number and consent to receive text messages, we use it to send the messages you agreed to receive, such as service updates, support replies, and, if you opted in, promotions. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We may share mobile numbers only with service providers that help us deliver messages, and only for that purpose.

4. How We Share Information

We do not sell your personal information. We share it only with:

• Service providers working on our behalf (hosting, email and messaging delivery, payment processing, analytics, shipping), bound to use it only for our services.
• Professional advisers (legal, accounting, insurance) as needed.
• Authorities when required by law, or to protect rights and safety.
• A successor in a merger, acquisition, or sale of assets.

5. Cookies and Analytics

We use cookies and similar tools to keep the Site working, remember preferences, and understand traffic. You can control cookies in your browser settings and through our cookie banner. Blocking some cookies may affect how the Site works.

6. Data Retention and Security

We keep information as long as needed for the purposes above or as required by law. We use reasonable administrative, technical, and physical safeguards, but no system is completely secure.

7. Your Choices and Rights

• Email: use the unsubscribe link in any marketing email.
• Text: reply STOP at any time.
• Access, correction, deletion: email [email protected]. Depending on your state, you may have additional rights to know, delete, correct, or opt out of certain uses of your personal information. We will verify your request before acting and will not discriminate against you for using these rights.

8. Children

The Site is intended for businesses and is not directed to children under 13. We do not knowingly collect their information.

9. Third-Party Links

The Site may link to other websites. We are not responsible for their privacy practices.

10. Changes

We may update this policy. The "Last updated" date shows the latest version. Continued use of the Site means you accept the changes.

11. Contact